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Q What if we receive defective parts?
A If defects are caused by our manufacturing, we will reproduce, rework or refund unconditionally according to the actual situation.
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Q What shipping terms do you support?
A We support EXW, FOB, CIF, DDU, DDP and can ship by sea, air or express (DHL, FedEx, UPS, TNT).
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Q Are you a manufacturer or trading company?
A We are a factory with independent production lines and complete quality system, not a trading company.
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Q Do you have any certifications?
A We have ISO 9001 quality management system certification and can meet IATF 16949 requirements for automotive projects.
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Q Can we audit your factory or arrange a video inspection?
A Welcome anytime. We support on-site audits, video factory tours and real-time production monitoring